Your satisfaction is our priority. We hope you are satisfy the products. However, In fact, we could not guarantee you are 100% satisfied with the products received.
In order to have Customers satisfaction, We offer our customer may simply return it for exchange. You can return your purchase for up to 48 hours from the date of item is received (ONLY applicable for online purchase).
Please read the JM Wedding return & exchange Term & Condition and guidance by selecting the problem below,
What’s the problem you are facing to return or exchange JM Wedding Products?
*Products are needed to be return with original tag, complete and accessories.
Kindly remind exchange items is needed 2-4 weeks working process.
For Customer in rush /Urgent case:
If you are urgent, you required to inform our JM customer services to check availability.
We are strictly not entertaining any unreasonable OR impossible urgent request under our JM “exchange type”.
Kindly remind customers may slightly order extra for your guests in case any additional guest & damage or incident event happen to customers. We hope our customers are able to manage their wedding or event perfectly.
If last minute reorder, add up order/ replacement might not able to deliver to their address on time. Please consider our advices. Thank you!
JM Return & Exchange Term &Condition applied.